How to assess the performance quality of an enrerprise | Journal of Engineering Sciences

How to assess the performance quality of an enrerprise

Author(s): Kovalev A. I.

Affilation(s): PJSC “Khmelnytskoblenergo”, 11a Khranovskogo St., 29016, Khmelnytskyi, Ukraine

*Corresponding Author’s Address:

Issue: Volume 5; Issue 1 (2018)

Paper received: September 30, 2017
The final version of the paper received: January 14, 2018
Paper accepted online: January 18, 2018

Kovalev A. I. How to assess the performance quality of an enterprise / A. I. Kovalov // Journal of Engineering Sciences. – Sumy : Sumy State University, 2018. – Volume 5, Issue 1. – P. D1-D8 [in Russian].

DOI: 10.21272/jes.2018.5(1).d1

Research Area: Technical Regulation and Metrological Support

Abstract: Proper assessment of enterprise performance quality expands opportunities of those enterprises proven by reputation, and creates favourable environment for investment. However, scientific literature does not present any research of enterprises’ performance or functioning quality models from the perspective of all possible results. The article defines, in accordance with the requirements of the international management system standards, functioning efficiency – that is, resources turning into immediate results, immediate results transforming into direct ultimate results; sustained success – direct ultimate results turning into indirect ultimate results. Indirect ultimate results highlight strategic effect of an enterprise’s sustained success. Ways of assessing functioning quality are classified, on the basis of which a system of information and analysis for collecting and processing of management information is developed for automation of assessment procedure.

Keywords: efficiency, effectiveness, sustained success, activity, functioning, automation.


  1. Bondarevskiy, A.S. (2008). Axiomatics of informational operations accuracy. Fundamental research, No. 6, 11–25 [in Russian].
  2. Guts, A. K., Korobitsin, V. V., Laptev, A. A., Pautova L. A., & Frolova, J. V. (2000). Mathematical Models of Social Systems. Omsk State University Publ., Omsk, Russia.
  3. Pershikov, V. I., & Savinkov, V. M. (1991). The explanatory dictionary on informatics. Finansy i statistika Publ., Moscow, Russia [in Russian].
  4. Konyukhov, A. G. (1990). Metrological support in instrument making. Management aspects. Izdatel’stvo standartov Publ., Moscow, Russia [in Russian].
  5. Kovalev, A. I. (2009). Complex and dynamic processes of management. Standards and quality, No. 12, 72–73 [in Russian].
  6. Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business Press Books, Boston, USA.

Full Text

Scientific journal "The Journal of Engineering Sciences"
ISSN 2312-2498 (Print), ISSN 2414-9381 (Online).

Faculty of Technical Systems and Energy Efficient Technologies
Sumy State University